Google Fit – Onboarding Journey

Experience:

Google Fit is a Health & Daily Activity Tracking based App. It helps you to maintain all the data and analytics about your daily activities like Activeness, HeartPoints, Walking, Running, Biking and Other Stuff.

Google Fit App has improved experience a lot over a period of time. I have been using it since last 6 Years but recently they have updated the User Interface and User Experience. So, I wanted share this amazing app’s on-boarding journey with you all.

Google Fit

The onboarding journey starts with the simple screen which is showing a tag line “Coaching You to a Healthier & More Active Life” & Asking for linked up an account with the Google account in which you want to track all your data and analytics.
After Completing Account Linked up & It has asked me for details like Gender, Date of Birth, Height & Weight to start keep tracking the weight of body and based on these details the app will provide me some suggested pre-designed advices for the exercises.
After providing such information, It has shown me a very good detailed information about the way they utilised the information which is tracked by the device. In next step, it provides information about the collaborations and authentication of your health feedbacks.

Google Fit – Onboarding Journey

Now it’s time to set Goals & Some Daily Activity target. The App will ask us for the Move Minutes & Heart Points but you can take a look at the User Interface and User Experience these two screens have. You can feel the vibes of the activity when you are interfacing or communicating with these screens. Once, you will complete these details and then Google Fit will show you screens for showing you Daily Analytics.

After Completed this Information, We are on dashboard where you can see the DailyTracking and Goal Analysis that whether User has achieved a goal or not! It’s very good app of one of its kinds. In Recent Update, Google Fit has been updated with the amazing User Interface.

Overall, It was simple and seamless onboarding journey.

Learning:

1. The New Design Trend with Brand Color and Dominating White. I really impressed with the updated design concept by Google.

2. The animation used its very shuttle and Eye Catching to all.

3. The way form filling has been provided, it’s very easy and hassle free for users to fill it.

Suggestions:

As of now, I cannot see but in future, I can expect many other wow factors.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs

Image Courtsey by : Designpractice.io

An Amazing Good UX Case Study On – LinkedIn Messanger – Smart Replies

Experience:

I remember the time when people have already written postcard which are generally used for communication in 90’s. Some companies are use those fixed format postcard to share or answered their some of the client or agencies. As the time passes and technologies grown up post cards are replaced by SMS and nowadays various messenger services has replaced those SMS also.

Few days back when I was discussing some very interesting stuff with my client on LinkedIn. I came across some wonderful and quite handy experience of LinkedIn messenger. Because when you are talking via messenger it always happen that you need frequent words like “Okay”, “Will do it”, “Good” & many more.

When I was talking with the client LinkedIn messenger auto suggested me “Smart Replies”. I felt WOW by seeing these contextual smart replies (suggestions) as it changes as per based on communication.

Achintya Labs-LinkedIn Messagner

These features can change the thinking of technologist to deliver the best and more worth product and features.

Learnings:                                                                                                                              

1. How to make your messenger user to feel so comfort?

2. Saves lot of time in such communication.

Suggestions:

As of now, I cannot see but in future, I can expect many other wow factor like this from LinkedIn.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs

Image Courtsey by.Designpractice.io

 

An Amazing Good UX Case Study On Cricbuzz – Custom Notification

Experience:

In India cricket is a religion for the cricket fans. From the days of Analog Radio to today’s digital apps which shows results very fast with updated scores and other updates. Here I am trying to convey a combination of two good UX in which one is about notifications and another one is customisation of notification.

Whenever there is a match with our respective team, we are excited to see the score updates. Now in today’s world, we are at mobile places so won’t able to sit at the TV and see the whole matches but apps like cricbuzz, ESPN Cricinfo & many more are giving us updated score and information. Sometimes what happens is due to our work or some other engagement we will miss the score updates. I have also experienced the same many times. In another case, some apps will provide us with notifications about the match updates but due to many notifications, it bores the user to engage with the app.

Recently I have passed through one of the good examples of UX. Before a few days ago I was traversing the cricbuzz app and I found an icon of notification on the match card.  When I have clicked upon that I get something interesting as a popup. Cricbuzz app has asked me what do you need a notification about these matches or say series Yes or No. When I have said yes or say subscribed It has provided me various categories or say specifications like Do you need updates about All Events, Only Wicket and Milestones, Score updates on every <specified> Minute and about match news and related coverage.

I have found this feature wonderful because in today’s digital marketing world sometimes users get irritated with too many notifications and updates. So This feature will engage more user because now he or she will get only those updates which are required by them.

Learnings:

1. Best and optimal way of notification settings.

2. How depth studies they have done on user research? which helps apps to perform better.

3. These kinds of features will give a realistic feel to the user and inspire them to engage with your app.

Suggestions:

As of now, I cannot see but in future, I can expect many other wow factor like this.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs 

Image Courtsey by.Designpractice.io

An Amazing Good UX Case Study On LinkedIn – Creates Profile Summary

Experience:

I am here with one good user experience article on LinkedIn. Recently I was just updating my profile summary on LinkedIn.

I was curious to check how people write about themselves. So, I asked various professionals in my network that how they prepare the profile content for their various social media website and apps. Then some of the people think & replied “We write the same content as we have in other profile or mostly we copy from resume & some smart people says they prepare by getting inspiration from profile of other professionals.”.

It’s always a big challenge to write about you such as profile summary and short bio. Many people just take content from their other social profiles or get inspiration from other professionals on LinkedIn. Still, I find this as a tough job.

After getting all these answers I was also confused that what to write in my profile but here I am sharing a wonderful experience which I have come to know very accidentally & impressed me a lot. It’s definitely a great example of #goodux.

When I have visited my profile for filling information about me in LinkedIn Android Application. I saw a button named “Add Summary” it’s a normal but kind of instruction which was written over it was so interesting for me. The line is “Writing Summary can be hard. That is why we’ve created one to get you started”. These words itself giving me the very good amount of relief and confidence to write my profile summary. Because people like me find it hard to write from scratch but if someone will give you a summary to review then you can read and edit it very well which can suit your personality and summary.

Achintya Labs_LinkedIn profile summary 2

I have used and created a very good summary for my profile. I was highly impressed with this feature & I thought share this experience with Design Practice community. So, that our community can take such initiative that makes user’s life easy.

Learning:

1. It’s great learning that we can we make user’s life easier by suggesting content for profile summary. Ultimately, we provide a great start and user can definitely edit the content. It can also empower and inspire users to write or edit content by presenting suggested content.

2. Using suggested profile content, LinkedIn helps users to reduce their cognitive load.

Suggestions:

As of now, I cannot see but in future, I can expect many other wow factor like this from linked in.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs 

Image Courtsey by.Designpractice.io

An Amazing Good UX Case Study On BHIM App – How To Use App (Guided Tour)

Experience:

I am back again with one smaller but very handy experience of BHIM app. It’s always a good practice to share the knowledge or experience with our users in experience design.

There is wonderful guided tour experience which will help to new users to know how to use application seamlessly.

Let me share the app guide or tutorial to enquire account balance. You could see proper guide mentioned on overlay (i.e. black screen with some transparency) and also “Bank Account” section is highlighted. You could also see close icon highlighted incase if you want to close the guide or app tutorial. When you tap on bank account, you could see an account page and  you could see message “Click on ‘Request Balance” option and Request Balance button is highlighted. You could close guide by tapping close icon on top.

Achintya Labs-BHIM App - How to Use App (Guided Tour)

 

How to use app (App Guide or Tutorial) would be really helpful for BHIM app as it targets people from tier 2 and 3 cities of India where they are less tech-savvy and may have hesitation in using banking app.

I have also identified that BHIM also provides App guide or tutorial in all 8 local languages available on app.

BHIM experiences are so inspiring to all UX community and many of us find BHIM a very hassle-free banking application by using them in their daily transactions. There is a wonderful concept provided by the government of India. Hat’s off to UX Team of BHIM App.

Learnings:

1. App Guide or Tutorial helps novice users to onboard easily and it helps them to use app seamlessly.

2. It’s good to have App Tutorial (coach mark) with minimal content and focused on one function or a journey at a time. In case of BHIM – App guide, it was focused on Balance Enquiry and it has various screens to explain the journey.

Suggestions:

1. There should be an option to show guideline again ,that helps the user to revive the app usage, if he go back after a time span of the app installed or even if they would have skipped app guide earlier.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs 

Image Courtsey by.Designpractice.io

An Amazing Good UX Case Study On BHIM App in Local Language

Experience:

Hey All, I am back again with one more wonderful article of my series on good ux with BHIM app. We all are looking to design or develop apps which are so user friendly or say more and more age group people can use it like from an educated to illiterate person.

Before few days I have decided to analyze the same design and UX cases in which I have seen the most of uneducated people are scared to use online banking technology.

I have made very small surveys from the surrounding of mine. During these surveys only I got my answer from a very inspiring tea maker. When I met him I have started asking them question about some app which he was using. Then I have tried to ask them how you manage your money in bank and how you transact the money to your village like you have same timings as the bank’s working hours.

He told me I am doing online transactions with an application. I have asked them a common question do you know English or how do you know how to use the application. He answered me is it necessary to learn English for using app? I said not necessary but sometime due to misunderstanding you may do some wrong actions and may be your money will transfer to some other accounts that is why I am asking.

He replied me but that will not happen in my case I said why he said I am using the application in my own language “Gujarati”. He said I am using BHIM app to make almost all the transaction and this app is supporting almost 08+ Major Indian languages. I was quite shocked at that time & thought that technology can be also dependent on language. Anyway from this whole scenario we can get that what a wonderful experience to use the BHIM app in our own language.

 

Achintya Labs-BHIM App in Local Language

 

Learning:

1. It’s always beneficial to keep multi language option in app when target audience is from small towns and cities of India.

2. It’s a beneficial to study all the users or say targeted audience of ours.

3. Application’s usability should touch to each user group’s requirement.

4. BHIM app is a best example of using local language in proper format that people can easily understand.

Suggestions:

Nothing as such.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs 

Image Courtsey by.Designpractice.io

An Amazing Good UX Case Study On BHIM – Register Passcode

Experience:

I am back again with the wonderful experience of BHIM App – Registering Passcode.

I have explored BHIM in more details to explore more experiences. During this journey, I have passed through one more experience of Register Passcode. The way app screen was designed is wonderful because as you can see the color scheme & structure of that page. It consists of minimum content Register Passcode. It also provides information “to log in to the app” and tells you why you need to Register Passcode.

It is very easy for each age group person to set up a passcode because the experience of that page is like you are using your ATM which is almost most easy experience for anyone to set it.

Achintya Labs - BHIM- Set Passcode

 

For cross check my feeling about this good UX I have made a small survey with few set of people from various age groups and got almost the same reviews from each of them.

This experience is now cloned by many apps which are related with such transactions. I really got inspired with this app interface and experience.

Learning:

1. Very Clean & Simple Interface Design with minimal colors

2. It’s a best example of simple app which is quite rich with its usability.

Suggestions:

Nothing as such.

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs 

Image Courtsey by.Designpractice.io

 

An Amazing Good UX Case Study On BHIM – Verify Mobile Number

Experience:

As per primary thought of any government app or website interface and experience we thought like it’s too boring to use them. A per our past experience of government’s sites and app interface and experience we find too many usability issues in them & as well as some deadlock issue while using them where you have no other way to get out of them other than restart or reinitiate process.

But recently as per my experience I found a wonderful transition in one of the government app called “BHIM-Bharat Interface for Money Transfer”. Before few days ago I have reset my device to clean it up and then start installing all apps one by one. I have also done the same for the BHIM but when I was passed through its SIM verification I found very well smooth SIM verification experience where I get suggestion from device its self about my SIM verification to choose it and send verification request.

I was able to see my two SIMs and provided information why BHIM wants to verify my mobile number. Information was just clear and it conveys “We need to send an SMS to verify if your phone number is registered with your bank account”. This message also conveys that I need to choose a SIM or Phone Number associated with my bank account.

I started with choosing wrong SIM or Phone Number. I could immediately see UPI Registration Filed with “TRY AGAIN” button.

Achintya Labs-Bhim-Verify Mobile

Then I choose a right SIM and started the journey. When I tap on “NEXT” button, I saw a screen with a message “Please Wait” and counter in seconds. Once it got verified, I was able to see artwork with check mark in green. It was simple and intuitive.

Achintya Labs -BHIM- Verify Mobile Number -Process

Learnings:

1. Simple and intuitive way of mobile number verification.

2. Conversational App. It conveys clear message in a nice way.

3. It keeps user informed about the background process. In this case, it conveyed to wait for 30 seconds for verification with a loader icon and timer. After verification, it nicely conveyed “Mobile Verified”.

What can be improvised:

Nothing as such. Really happy with the current flow.

 

Article By : Mr.Sagar Gauswami

Stay Tune With Us  : Achintya Labs  

Image Courtsey by.Designpractice.io